Three women singing
This Vibrant Thing at Central Library © Joel Chester Fildes


This privacy notice explains what personal information is collected, what it is used forwho it is provided to, and the legal basis on which we do this. This privacy notice  also provides additional information that  relates to your personal data and should be read together with our general privacy notice which provides more details 

Please note that the Loads To Do website is not intended for those under the age of 13 and we do not knowingly collect data relating to children 

What personal information does this service use?  

We use personal information, such as: 

Your name and email address where you have signed up to receive our newsletter, social media identity and other contact information where you have provided this when interacting with our website.  Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

Usage Data includes information about how you use our website 

Like most websites we use ‘cookies’ to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please see our cookies policyfor more information  

Marketing and Communications Data about your preferences in receiving marketing from us and our third parties and your communication preferences. 

What is your personal information used for? 

We use your personal data for the following reasons:  

To deliver relevant website content to you 

To register you as a subscriber to our mailing list  

To seek your views and opinions in leaving a review or take part in consultations and surveys 

For statistical and research purposes. For example, to see who is using our website and how it is being used, however we anonymise your personal data where necessary. We use data analytics to improve our website, services, marketing, customer relationships and experiences 

To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

What is the lawful basis we are relying on? 

We collect and use your information to perform our public tasks (Article 6(1)(e) of the General Data Protection Regulation (UK GDPR)) when you access and interact our website.

If you subscribe to receiving marketing information such as our newsletters, we use your consent under Article 6(1)(a) of the General Data Protection Regulation (UK GDPR). You have the right to opt out of receiving marketing information at any time by contacting us or changing your preferences. 

Through surveys and consultations about the use and content of our website, we may sometimes collect special category information such as ethnicity, religious belief, sexual orientation or information about health to monitor equality and diversity of our services. We collect this information as part of our public task (Article 9(2)(g) UK GDPR and equality of opportunity or treatment under Schedule 1 part 2 of the Data Protection Act 2018. We will seek your consent where you have a genuine choice and control over whether your information is processed, including the right to withdraw your consent at any time without detriment)) Art 9(2)(a) of the UK GDPR.

Where has your personal information come from? 

Direct interactions such as by filling in forms or by corresponding with us by post, phone, email or otherwise.

This includes personal data you provide when you: 

access our services;

subscribe to our service;

request marketing to be sent to you; 

enter a survey; or

give us feedback or contact us. 

Automated technologies or interactions.  As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details. 

Who will we share your personal information with? 

We use a marketing automation platform. When subscribing to our newsletter,  the information you provide will be transferred to this platform for processing in accordance with their Privacy Policy and Terms. 

Council staff that have access to administering the Loads To Do website will have secure access to your personal information. In some circumstances your personal details may also be disclosed to other employees of Manchester City Council on a need to know basis. For example, they are required to help us provide services relating to the website. 

In order to carry out analysis of who uses our website, we sometimes work with external third parties to help build our audience and extend our reach. However, you would not be identifiable from this information. 

We will not normally share your personal data with external organisations that are not referred to in this Privacy Notice unless we are required to do so by law. 

How long will we keep your information? 

Manchester City Council’s retention schedulesets out how long we keep personal information for. 

Your personal information and your rights 

Find out more about your rights regarding the personal information we use for this service. 


We may change this privacy notice from time to time. Tell us if you want to know when we change this notice, or any related documents 

If you have any questions or concerns about how we use your personal information, please contact the Council’s Data Protection Officer ( 

You also have the right to complain to the Information Commissioner’s Office if you’re unhappy about how we process your information. 

We are committed to ensuring that personal information is held fairly, lawfully and securely in accordance with privacy laws. 

We may change this privacy notice from time to time. Tell us if you want to know when we change this notice, or any related documents. 



Hear about things in Manchester

* I am happy for Manchester City Council to store my details. Please note you can request us to remove your details from our records at any time by contacting